60-day guarantee
The supplied offer states a 100% satisfaction or money-back guarantee for 60 days. It also says customers who are not satisfied after at least 30 days of continuous use should contact customer service.
How to request a refund
Use the customer-service or return instructions included with your order confirmation. Keep your order number, purchaser details and any requested documentation available.
Eligibility
Eligibility can depend on the retailer's current terms, purchase date, product condition, return timing and other conditions. Review the exact policy presented at checkout and on the retailer's official support channels.
Shipping and handling
Whether original shipping charges are refundable, whether return shipping is required and how refunds are processed are matters governed by the current retailer policy.
Unauthorized charge concerns
If you see a transaction you do not recognize, contact the retailer and your payment provider promptly using official contact information.